How to become better as a speaker

(New York, USA)

As a speaker should you try to provok your audience? Can you, for example, provoke Americans about 9/11 in a speech?

I am guessing many people would say “No”.

Well, today I did. For an audience of American bankers (on Manhattan!) I provoked them about why it took the USA so long to rebuild the World Trade Center.

The ability to provoke is one of the most powerful – and therefor also one of the most dangerous – tools we have in our toolkits as speakers.

Some speakers look at “provokation” as a dirty word, as a way of giving rise to a negative or unwelcome emotion.

They look at it as something evoking a negative respons that we as speakers should not aim for.

I see it differently.

To me the ability to provoke is a beautiful thing.

For even if “provoke” mostly has a negative connotation is can also mean to “stimulate or incite (someone) to do or feel something.”

And to “Stimulate someone to feel something” is the essence of what we do as speakers.

To be able to use provokation as a tool we first have to understand how it works.

Push the audience to become a little bit provoked and you get them to feel something, which makes it easier for them to take in a new message.
Push them too far and you loose the audience as they turn on you.

I have illustrated the effect in this simple graph:

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The trick is to stay on the right side of “The Line of Provokation.” – or I guess I should say “stay on the correct side”, as you should aim to stay on the LEFT side, not go to the RIGHT… ;-D

So how to you know where the line is?

You don’t, and that is what makes this technique so difficult to use.

You basically have to “feel” the audience to get a feeling of how far you can take them along the road of provokation.

But, you might ask yourself: Why use a technique that tricky to use and which risks having the audience turn on you?

Because when it works it’s so powerful.

And the real magic comes when you learn to balance just on the edge of the line of provokation.

When you push them and JUST as they are starting to turn on you, you pull back and create a “safer” environment only to go back to pushing again as the audiences starts to feel more comfortable.

It’s like dancing with tigers. One wrong move and you get cut badly.

So why do it: Because when it works, it creates one hell of an impact.

Lesson: Don’t cross the line of provokation – but stay as close to it as you can.

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(Bali, Indonesia.)

One of the most common questions I get as a global speaker is: “Do you customise your speech a lot?”

The question is often asked in a way where the person asking thinks that I am going to say that I do change a lot depending on WHERE in the world I speak.

But I do not.

I consistently argue for why I think a speakers speech should be so “human” that it works in most places in the world with no or very small changes.

By making the speech “human” you are more sure to get people from all over the world connecting to your message.

But having said that, what I do do is to change my speech to fit the specific audience I am speaking to.

There are few things event organisers hate more than speakers who come in and do their “Stump speech” without a feeling for the group they are speaking too. Speakers who are tone deaf to what this particular audience want or needs to hear.

Take the speech I did for Sony Pictures Television sales reps on conference in Bali.

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In my speech I must have referenced the TV-industry at least 20 different times, using things familiar to a TV industry expert to illustrate my message.

After the speech my client came up and, in a very happy voice, said: “Thank you sooo much. This was just what we wanted. I specifically liked how you connected your message to our industry.”

You could probably have taken 50 minutes out my speech and have me deliver it at a shipping conference, a tourism conference or a conference for IT-administrators (my message is about human creativity and our inabilities as humans to change fast enough.) But those 10 minutes or so where I spoke about the TV industry specifically is what made the full one hour speech feel relevant, insightful and interesting for the Sony Pictures Television sales representatives.

Lesson: Those small changes that take your “great speech” and turns it into a “great message” for the specific audience that you are speaking to is what makes all the difference.

 

Now time to switch from “speech” to “beach” and close down my laptop and walk the few meters down to the very, very long sandy beach at the resort and get some well deserved rest after working a full hour. The life of a global keynote speaker is tough… 😉

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This post is about getting the fundamentals right.

Today I met with Michael Podolinsky CSP and Global Speaking Fellow. Mike is one of the most experiences professional speakers that I have had the privilege to get to know. He has been speaking, full time and professionally for almost four decades. Has lived on two continents (USA and now Asia), been invited to speak in 45 countries and has delivered thousands and thousands of speeches, trainings and workshops to virtually all kinds of audiences in most industries.

He is one of the most experiences speakers you can meet.

He is also a very nice guy.

For three hours today we met because he asked me to give him feedback on some of the key aspects of his speaking business.

One thing we talked about was the importance of getting the fundamentals right in what you do.

All industries have trends, hype and things that go in and out of fashion. New technologies, new ideas and new concepts come in and change, transform or disrupt industries. But beneath all those “waves” of rapid, turbulent change is always a stronger, more consistent – a more fundamental if you want – force.

To find, understand and focus on the fundamentals of our business is crucial for success. Especially if we want to keep at it for a longer time.

The fundamentals is different from the basics.

“Basics” mean: “the essential facts of a subject or skill.”

“Fundamental” means “a central or primary rule on which something is based.”

The basics is what we learn in the beginning.

The fundamentals are what keeps us successful in the long run.

The basics of chess is to understand how the pieces move.

The fundamentals of chess is to understand the strategy of the game.

The basics of speaking is to learn how to write and present a good speech.

The fundamentals of speaking is to understand what makes a good speech a good speech.

I would say that the number one fundamental for speaking is: It is never about you – it’s about the message.

When you get that right, when you always remember that, then you will be a great speaker for a long time.

When you forget it, it doesn’t matter how “good” your speech is crafted, it will not work anyway.

In a world obsessed with the latest trend, the latest technology and the newest way of doing something it is important to never forget the deeper forces that make successful people successful: their ability to stay true to the fundamentals.

 

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